How to write a Customer Service Representative job description Your job description is the first touchpoint between your company and your new hire. Verified employers. In this important role, you will work with patients and their families to explain … Call Center Customer Service Representative Job Description, Customer Service Representative Job Description, Health Care Customer Service Representative Interview Questions, Call Center Customer Service Representative Interview Questions, 7 Customer Service Interview Questions You Need to Ask. Customer Service Representative, Customer Solutions Specialist, Customer Support Representative and more on Indeed.com 2,855 healthcare customer service representative jobs available. Customer Service Representative Job Description. 4,343 Healthcare Customer Service Representative jobs available on Indeed.com. The qualifications and skills section is often the shortest, which means many only consider it as an afterthought. Join the Rotech Healthcare Inc. Love your job. 3918 Healthcare Customer Service Representative jobs and careers on totaljobs. Health Care Customer Service Representatives typically work in call centers owned by or affiliated with health insurance providers. Customer Care Representative Job Specifications. Desktop Support Technician salaries ($41k) ... 17 Change Healthcare Healthcare representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Healthcare representative … A: A medical customer service representative performs informational and service-related duties on behalf of a medical provider or health care company, typically at a call center or office. Job Description At SYKESHome, we help people one caring interaction at a time - that includes you! Full-time, temporary, and part-time jobs. We’ll get you noticed. What Does a Medical Customer Service Representative Do? Ensuring that your workspace remains tidy, and that you are equipped with all relevant tools and resources. / near Robinsons Tera & Exxa Tower) Schedule: Night shift. New Healthcare customer service representative Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers We're hiring Customer Service Representatives in support of clients serving customers in the medical field. We are seeking a dedicated Customer Service Representative. Providing extant and prospective members with the details of network providers. Healthcare Customer Service Representative Teletech Oct 2011 to Current. It’s actually very simple. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Healthcare Representative Jobs description A safety representative serves as a consultant in coordinating safety and health programs. Answering telephonic and e-mail inquiries in a timely manner. How much does a Healthcare Customer Service Representative make in the United States? As a durable medical equipment (DME) customer service representative, you will enter new referrals and update all existing patient information which includes demographics, insurance, and benefit information. Greeting customers in a friendly, professional manner using the suggested script. Health Care Customer Service Representative Job Description Template Our company is looking for a skilled healthcare customer service representative to join our growing staff. Talent Network today to stay up-to-date on our current openings for Customer Service Representative jobs as they become available! In this role you will be responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement. Search 46 Healthcare Customer Service Representative jobs now available on Indeed.com, the world's largest job site. Nature of Business: Healthcare/ Medical Records Retrieval. Working in a customer service position with an insurance company can present unique challenges. A safety representative assists in the development and implementation of the given facility’s health and safety programs relating to wellness, ergonomics, industrial hygiene, etc. Job Description Insurance Agent/Healthcare Customer Service Representative/Call Center BCforward is seeking a highly motivated and experienced Insurance Agent/Healthcare Customer Service Representative/Call Center at Conway, AR 72034 Job Description We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TeleTech in … 8 Change Healthcare Customer service representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Customer service representative employees. Description. Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Collect Premiums. Superb verbal and written communication skills. Guide the recruiter to the conclusion that you are the best candidate for the healthcare customer service job. Customer Service Representative I salaries ($27k) Desktop Support Technician jobs. Capacity to navigate stressful situations with ease. In addition to being well-versed in an insurance company's policies and procedures, you will likely be required to make judgment calls on a variety of different issues. New Customer service representative for healthcare account Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers Advising members of outstanding co-payments. Work with us as a: Medical Customer Service Representative. Handle inbound calls from customers with inquiries and questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers' health and financial well-being. Customer Service Representative job description. Mommy Jobs Online (www.mommyjobsonline.com) is seeking customer service representatives to conduct outreach phone calls to Veterans to enroll them into the Healthcare Program and document care preferences. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. See salaries, compare reviews, easily apply, and get hired. Get hired. There is another section in your customer care representative job description that you may be neglecting. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Provide assistance to members and/or providers regarding website registration and navigation; Process written customer correspondence and provide the appropriate level of timely follow up; Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application; Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner; May coordinate member transportation and make referrals to other departments as appropriate; Maintain performance and quality standards based on established call center metrics including turn-around times; Ability to accept and embrace changes within the current business environment; Professionally handle a high volume of incoming calls; Maintain a balance between company policy and client benefit in decision making; Resolve customer issues via one call resolution guidelines and/or escalated process; Responsible for call disposition or compiling and generating reports as required; Ability to utilize and navigate multiple systems simultaneously; Be dependable and meet all attendance requirements; Meet or exceed company and client performance metrics; Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers. We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Rotech Healthcare Inc. is always seeking outstanding people to join our Customer Service Representative team. Job email alerts. Search and apply for the latest Healthcare customer service representative jobs in Jackson, MS. Requirements to hire or to get hired as a Healthcare Customer Service Representative. Modify this customer service job description with the key duties and responsibilities for your CSR role. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development. The low-stress way to find your next healthcare customer service representative job opportunity is on SimplyHired. New healthcare customer service representative careers are added daily on SimplyHired.com. Health Care Customer Service Representative Job Description. Our company is looking for a Healthcare Customer Service Representative to join our team. Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. A customer service representative spends their days answering consumer questions, resolving complaints, and taking orders. Post a Health Care Customer Service Representative job to 100 job boards with one submission. Ability to calm irate, anxious, or grieving customers. Granting pre-authorizations for medical treatment, if covered. Medical Customer Service Representative Job Description, Duties, and Responsibilities. This way, you can position yourself in … Healthcare Customer Service Representative Job description Would you ... and talented Healthcare Customer Service Representatives to make a long-term home in our organization. Thorough, with excellent listening skills. Find Change Healthcare Customer service representative jobs on Glassdoor. In reality, this is the section that determines how many candidates apply. Furnishing members and health care practitioners with details regarding members' benefits. Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting. Posted: (1 days ago) Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Computer literate with an above-average typing speed. Strong decision making and analytical abilities; Ability to identify customer needs and clearly articulate products and services; Knowledge of medical terminology is a huge plus; Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime; Ability to pass all skill assessments including demonstrated experience with Microsoft applications; Fluent in verbal, written, and communication skills in either Korean, Mandarin, or Cantonese; Ability to pass a background check and drug screen; Stable work history with call center experience; Strong detail orientation and excellent communication/listening skills; Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens; Proficiency in using Microsoft word, Excel and an electronic medical record system is preferred; 1+ year(s) of experience in a customer service environment required; Experience in a healthcare role with a heavy emphasis over the phone preferred. Educated clients on policy benefits and services. Healthcare Customer Service Representative tasks and skills. Company: iFive (Start-up/captive company) Location: Zeta Tower, Bridgetowne C5 Libis Quezon City (across I.P.I. Free, fast and easy way find a job of 1.402.000+ postings in Jackson, MS and other big cities in USA. Available to work shifts, which may include work during evenings, weekends, and public holidays. Start … Customer Service Representative Healthcare jobs now available. Medical customer service representatives are literally the voice of a brand, and foster strong relationship between the organization they represent and their customers. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. Deferring queries to your line manager if you are unable to answer them. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … Health Insurance Customer Service Job Description. Insurance Customer Service Representative, Insurance Customer Service Representative Jobs. Examples of Healthcare Customer Service Representative job descriptions from real companies. Calculated quotes and educated potential clients on insurance options. Customer Service Representative Job Description Template. You should also advise current and prospective members about the most suitable plans based on their needs. Position: Customer Care Representative. Completely free trial, no credit card required. In this role, you will be responsible for answering phone calls from current, past, and prospective customers. Competitive salary. Customer Service Representative. Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager. Health Care Customer Service Representatives supply individuals with details about the extent of their health insurance coverage. We are hiring a Customer Service Representative to manage customer queries and complaints. Apply to Customer Service Representative and more! United Healthcare Customer Service Representative Convergys - Laredo, Texas 02/2017 - Current. They are the key public-facing part of a company, although more often than not, interaction is by phone, email, or live chat, rather than in person, and they frequently work for a business process outsourcing firm rather than directly for the company itself. Assures accurate data entry and completion of preference data in the medical management system. Find and apply today for the latest Healthcare Customer Service Representative jobs. 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